I have been very happy with the performance of your staff wherever they have been based. Your call forwarding system has ensured that calls and enquiries have been dealt with efficiently and the names of numerous of your staff have become familiar. I must single out Ffion Rees as my personal contact for particular mention. She has acted extremely efficiently and professionally in every respect and I thank her and yourselves most sincerely.
Happy Vendor From Cardigan
I was recently widowed and had no clue as to how to go about putting my home up for sale. The three ladies at west wales properties in Cardigan were totally amazing! Their help, given freely and enthusiastically without exception, was none ending! I do not know how I would have coped without them as I knew very little about selling. Many times I was at my wit's end and each time they stepped up by keeping me calm and re-assured. I really do owe them a million thank you's.
A vendor in Cardigan
'Amy sealed the deal as part of the final negotiations and offer acceptance. Very smart and helpful. Thanks Amy!'
Buyer From Carmarthen
'First class service of the highest quality. Diolch o waelod calon'
Vendor in Cardigan
'Sean Griffiths was amazing throughout the whole process. It was a difficult sale but Sean never let us down and was with us through every step. Basically awesome. Sean thought of everything and we cannot thank him enough!'
Vendors In Milford Haven
'Emma and the entire team were responsive and courteous at all times 5*****'
Vendor from Carmarthen
Graham Richards and the team at West Wales properties Milford Haven were extremely professional and went over and above in the recent sale of my property. Graham's valuation was spot on and the property price advertised was what we got (some agents over inflate and it's not realistic!) . Communication was excellent, Graham constantly updated me on all aspects throughout the process, I would highly recommend him. I paid a set price so knew exactly how much the service would be whatever the sale price, this meant no hidden costs; this included professional high quality property listings on premium sites and all the viewings arranged and conducted by Graham. There was little to no disruption to the service despite Government lockdown being introduced, this was due to the initiative to film virtual viewings, West Wales properties introduced this almost immediately. Great people, Great service, Great Price.
Very pleased with our experience of West Wales Properties. Graham Richards was friendly, polite, accessible and extremely helpful in every respect. He made the whole process straight forward. Many thanks Graham!
Bought a property over the Covid lock down procedures which obviously stopped and complicated the whole procedure. Once we got up and running things were going pear shape along the chain, Graham in Milford was excellent, chasing, suggesting and eventually bringing it all together. Nothing was ever too much trouble, always at the end of the phone (if he wasn't actually ringing us) kept it all together. Must also include the whole team at Milford - same level of professional service.
Dealt with Graham Richards when purchasing a property and I can say the overall service was excellent! Great communication especially when having any questions or queries and you could always rely on him when he says he would be/stay in contact. Overall great a experience with West Wales Properties!
I cannot rate Graham and his team high enough. During a tough time they helped get the sale I needed and professionally dealt with all of it. Brilliant company.
Graham Richards was an excellent liaison at WWP, always keeping us informed and we really felt he was acting in our best interests. Very happy with the way it all went. Many thanks!
I've been inordinately impressed with Nicola James. Her handling of sensitive negotiations and her ability to diplomatically mediate is a skill few possess. I highly recommend.
West Wales property were very pro-active in the selling of my Dad's property, especially Graham who was a godsend during a difficult time. Graham was always very thoughtful showing great respect to my parents. His warm and friendly character made the whole process feel easy and his continued contact during the coronavirus pandemic was commendable. I would highly recommend West Wales Properties to sell your home.
We have just bought a property through West Wales Properties and I can highly recommend them! Caroline was so wonderful and made sure our complicated move from England to beautiful West Wales, went ahead. Caroline was always at the end of the phone and pushed along solicitors or spoke to our seller, to make sure everything was happening as it should. I really don't think our move would have gone ahead without her. So lovely and friendly too. Thank you so much West Wales Properties!
From the moment that Graham sat down in the house and told me to be positive, as I will get the house I want and sell the house for the price I needed and wanted, I have never been so happy to enter '21 Woodlands View' knowing it's our new home. Graham and Sean were AMAZING! I never felt like I was pestering them, and no question or query was silly. They were always so friendly and professional throughout this whole process. Thanks so much for selling our house in less than 2 weeks, and helping us purchase our forever home!
I must share the fantastic service I have received from Lynda and the team at Fishguard. I took the property off the market from another agent who had it on their books for over 12 months with nothing but negativity for the market. It was refreshing to talk to Lynda, her positivity and enthusiasm made choosing West Wales Properties easy, the property details were very professional and the lady who took the photos was very dedicated to making my home look it's absolute best. Tim sale agreed my home in a record 3 days and updated me throughout the sales process! I can not fault the service ***Highly Recommend***
We have had an absolutely OUTSTANDING service from Martin and Caroline of West Wales Properties! We've had a particularly tricky probate property to sell, which was fraught with problems from start to finish. Martin and Caroline supported us constantly on and beyond what we would of expected an Estate Agent to do !They kept communication open between all parties , clarified and helped to resolve any confusion and problems. Happy to say we completed yesterday! Thank you so much to the both of you ! Your the best!
On meeting Claire Barrah for the first time on a viewing, she was instinctively intuitive about our requirements and therefore gave us a viewing at a second property she thought would be perfect - the property is now ours!
Buyers of 118 Hill Mountain
Lynda visited the property following our instruction to place the property on the market - all done very efficiently and professionally. Tressa dealt with the sale negotiation; communication was excellent, she was also very helpful and professional.
Vendors of Rock Cottage
Enquired about purchasing a property advertised online late on a Friday night, by 10am Saturday the very efficient and professional estate agents had already called back and discussed our requirements and made an appointment to view the property the next day (Sunday). Email confirmation was sent swiftly and the whole experience felt pleasant and not the usual ordeal of chasing up just to get an appointment, as has been with other estate agents. The agent in question was also incredibly friendly and supportive throughout our communication. Would highly recommend as an approachable, professional estate agents.
From the initial house valuation to completion Graham & his team from West Wales Estate Agents were genuine, honest and professional throughout. I had several valuations when I wanted to sell my house but West Wales went above & beyond the rest in knowledge, accuracy in value & professionalism. Me being me I research everything & in doing this found West Wales to be the number 1 estate agent in Wales... I went ahead & the house went on the market very quickly. I was kept informed regularly on the interest & feedback via email & telephone, to then an offer... Even then throughout the legal solicitors' process I was always kept updated. Personally I couldn't have asked for more and wished that every house I sold could be through West Wales Estate Agents. They really went above & beyond my high expectations. Thank you Graham & all the team at West Wales you ARE the best...
I found Alison Richards at West Wales properties a true rarity, a consummate professional yet kind and understanding. The service I received was faultless. Alison always went the extra mile to sort out any questions and queries, without exception. 5-star service from beginning to end. I would highly recommend to anybody who wants a trouble-free, fast, efficient sale by a company that not only gets results but actually cares about the customer service they provide. I cannot thank her or her dedicated team enough. West Wales properties are without a doubt the best estate agents there is!
I have moved house on 16 or more previous occasions. This has been one of the more difficult and drawn out moves, but at all times the staff at the cardigan branch acted very professionally and in a positive manner. The number and quality of professional photographs and the written description were excellent, and I’m sure helped to secure the large number of viewings (25 in all). I was disappointed to hear that agents have been instructed to produce briefer descriptions. The excellent photos and descriptions were two of the main selling points together with the feedback. It was good to have the feedback from Haverfordwest on Sundays or if the cardigan office was closed. I dealt mostly with Tania & Helen in Cardigan but all members of staff were very good. I have already recommended WWP! I do believe I had the best estate agent and the best solicitor in the chain!
All the office staff were friendly and helpful. The staff that conducted viewings with prospective buyers were well informed, friendly and professional. Feedback from viewings was quick and informative, helping us to make changes where necessary. Overall an excellent service.
Mr and Mrs Webb, sold in Haverfordwest
Brilliant company to deal with. Extremely accommodating, polite and helpful. We dealt with Paul from the very beginning, and no matter how many questions or queries he was always at the end of the phone. Paul made our 1st time buying experience as stress free as he possibly could. I would highly recommend to anyone looking to purchase a property.
I called West Wales Properties on a Tuesday to come and value my house. On the Thursday they had valued it and arranged for the photographer to take the pictures. By the following Thursday my property had been placed on line. The next morning I had several calls from the Estate agent stating that viewings had been booked. Six days later I accepted an offer on my house and I'm completing the sale on Friday. The Estate agents have provided an excellent service and I would recommend them to everyone. Thanks West Wales Properties you've been amazing!
From the outset we felt confident that we had made the right decision in turning to West Wales properties. Honest and realistic advice, and a determination to ensure the property was sold. This was achieved through excellent marketing and proactive chasing of clients. Communication throughout was impeccable and this was particularly re assuring for us as first time sellers. Ardderchog a diolch am y gwasanaeth rhagorol.
My property has been on the market for one year with two other online agencies; one of which involved money upfront, but neither produced the desired results nor displayed the commitment of West Wales Properties who have taken superb pictures; provided enthusiastic, but realistic literature to accompany them, and sales staff who have displayed a lively and consistent enthusiasm from day one.
Mrs J - Carmarthen
A very professional agent and all the staff spoke to me politely and in a friendly manner, as a person and not just a customer. Always kept me up to date with events by personal contact. Feedback on viewings was obtained and given to me promptly. I used their legal associates who were efficient and cost effective, who also kept me up to date with the progress of my sale. I would definitely recommend them and will use them again if I wish to sell in the future.
Mr D - Pembroke Area
WEST WALES PROPERTIES
westwalesproperties.co.uk is the leading independent estate agent in the area, with 10 high profile computer linked offices.
West Wales Properties is not just about buying and selling houses, we offer a full range of services including Commercial Sales, Letting, Property Management, Financial Services, Survey and Conveyancing. West Wales Properties is known for setting the standards in service. We were the first company to have fully computerised linked offices.
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