From the initial house valuation to completion Graham & his team from West Wales Estate Agents were genuine, honest and professional throughout. I had several valuations when I wanted to sell my house but West Wales went above & beyond the rest in knowledge, accuracy in value & professionalism. Me being me I research everything & in doing this found West Wales to be the number 1 estate agent in Wales... I went ahead & the house went on the market very quickly. I was kept informed regularly on the interest & feedback via email & telephone, to then an offer... Even then throughout the legal solicitors' process I was always kept updated. Personally I couldn't have asked for more and wished that every house I sold could be through West Wales Estate Agents. They really went above & beyond my high expectations. Thank you Graham & all the team at West Wales you ARE the best...
I found Alison Richards at West Wales properties a true rarity, a consummate professional yet kind and understanding. The service I received was faultless. Alison always went the extra mile to sort out any questions and queries, without exception. 5-star service from beginning to end. I would highly recommend to anybody who wants a trouble-free, fast, efficient sale by a company that not only gets results but actually cares about the customer service they provide. I cannot thank her or her dedicated team enough. West Wales properties are without a doubt the best estate agents there is!
“Staff who did the viewings were excellent and Mrs Tressa Devine was most helpful towards the end of the conveyancing, and helped us during a very stressful time - she was very professional throughout.”
Mr and Mrs Jones
I have moved house on 16 or more previous occasions. This has been one of the more difficult and drawn out moves, but at all times the staff at the cardigan branch acted very professionally and in a positive manner. The number and quality of professional photographs and the written description were excellent, and I’m sure helped to secure the large number of viewings (25 in all). I was disappointed to hear that agents have been instructed to produce briefer descriptions. The excellent photos and descriptions were two of the main selling points together with the feedback. It was good to have the feedback from Haverfordwest on Sundays or if the cardigan office was closed. I dealt mostly with Tania & Helen in Cardigan but all members of staff were very good. I have already recommended WWP! I do believe I had the best estate agent and the best solicitor in the chain!
All the office staff were friendly and helpful. The staff that conducted viewings with prospective buyers were well informed, friendly and professional. Feedback from viewings was quick and informative, helping us to make changes where necessary. Overall an excellent service.
Mr and Mrs Webb, sold in Haverfordwest
Brilliant company to deal with. Extremely accommodating, polite and helpful. We dealt with Paul from the very beginning, and no matter how many questions or queries he was always at the end of the phone. Paul made our 1st time buying experience as stress free as he possibly could. I would highly recommend to anyone looking to purchase a property.
I called West Wales Properties on a Tuesday to come and value my house. On the Thursday they had valued it and arranged for the photographer to take the pictures. By the following Thursday my property had been placed on line. The next morning I had several calls from the Estate agent stating that viewings had been booked. Six days later I accepted an offer on my house and I'm completing the sale on Friday. The Estate agents have provided an excellent service and I would recommend them to everyone. Thanks West Wales Properties you've been amazing!
From the outset we felt confident that we had made the right decision in turning to West Wales properties. Honest and realistic advice, and a determination to ensure the property was sold. This was achieved through excellent marketing and proactive chasing of clients. Communication throughout was impeccable and this was particularly re assuring for us as first time sellers. Ardderchog a diolch am y gwasanaeth rhagorol.
My property has been on the market for one year with two other online agencies; one of which involved money upfront, but neither produced the desired results nor displayed the commitment of West Wales Properties who have taken superb pictures; provided enthusiastic, but realistic literature to accompany them, and sales staff who have displayed a lively and consistent enthusiasm from day one.
Mrs J - Carmarthen
Thank you all for your help in selling our house. Special thanks to Tim for his patience and professionalism. There have been one or two challenges to overcome but Tim kept us on track with efficient communication and a positive attitude.
Mr T - Fishguard Area
Great service! Sold our house in just under 6 months. Plenty of viewings although some times wasters but I think that probably goes with the territory of selling a house. Lydia Evans took control of selling our home towards the end of the 6 months and I have to say she was amazing. She fed back to us frequently, was efficient and lovely to talk to. Only young but don’t be put off, she’s great at her job and does it with ease and as if she has many more years experience. A valued member of the team I’m sure . Well done West Wales and in particular Lydia, we are now in the property of our dreams and couldn’t be happier thanks to you selling our old home ! !
Mrs A - Haverfordwest Area
The help and advice given by Martin and Caroline on both the sale of our property and the purchase of our Bungalow was very professional and very personal. The standard of communication was excellent and we sold in just 2 days,we had 5 viewings in the 2 days after putting it up for sale and it was sold to the first viewer. WOW!!! Their expertise in dealing with solicitors was remarkable,after we had some communication problems with getting solicitors to realise Time was of the essence,a word with Martin and he managed to get things moving quickly to the relief of the chain. No reason not to thoroughly recommend them.
Mr H - Narberth Area
A very professional agent and all the staff spoke to me politely and in a friendly manner, as a person and not just a customer. Always kept me up to date with events by personal contact. Feedback on viewings was obtained and given to me promptly. I used their legal associates who were efficient and cost effective, who also kept me up to date with the progress of my sale. I would definitely recommend them and will use them again if I wish to sell in the future.
Mr D - Pembroke Area
Would have been lost without Tressa Devine, her help throughout a protracted house sale was invaluable. Her professionalism and excellent communication skills were exemplary and alleviated a lot of stress on our part. Well done and thank you.
Mr S - Haverfordwest Area
I would like to send a huge thank you to Lynda and Tim in the Fishguard office. In a very difficult year for our family they have been the light at the end of the tunnel ! With unfailing professionalism, courtesy and, above all, patience and understanding , they really are the best example of what an ideal estate agent should be. Having had a very lacklustre response whilst on the market with another agent, West Wales in Fishguard pulled out all the stops for us in the sale of my father's property once we had engaged them. Nothing was too much trouble for them, and , as an estate agent myself, I know it's the behind the scenes work that is often unacknowledged but so essential in providing superlative service. All of this,coupled with their great knowledge of the local market brings the highest recommendation from all of the family. Thank you both!
Very Happy Client
Great service! Sold our house in just under 6 months. Plenty of viewings although some times wasters but I think that probably goes with the territory of selling a house. Lydia Evans took control of selling our home towards the end of the 6 months and I have to say she was amazing. She fed back to us frequently, was efficient and lovely to talk to. Only young but don’t be put off, she’s great at her job and does it with ease and as if she has many more years experience. A valued member of the team I’m sure . Well done West Wales and in particular Lydia, we are now in the property of our dreams and couldn’t be happier thanks to you selling our old home ! ! - AM
Graham Richards has been excellent, always contactable when we phoned, sorted out any problems very quickly and efficiently towards the end of the sale his true experience as a excellent negotiator showed through, we would with out a doubt recommend graham to use, well done graham you were first class
I cannot recommend West Wales Properties highly enough they have done a brilliant job selling my property. From the first valuation through the whole sale process their service was exceptional and faultless and they achieved the best price. Lynda and Tim were always friendly and professional and they kept me fully informed and always available to help with any queries, nothing was too much trouble. I would not hesitate to recommend West Wales Properties to anyone. Thank you! - CH
I want to say how much I appreciate the hard work you all put together to make sure I got myself a home. Helen and her team know how to make sure things are done to get things moving. At the end of the day we just want to move house. They understood all my needs and made sure everything was done promptly so that I got into my house as quickly as possible. Thank you so much ladies, its nice to have a home, I know when I came into your office you were so helpful, and if ever there was a problem you would be right there sorting it out. Taking the stress out of moving. So a big THANKS to all of you.
Very pleased with the service we received – very pleasant and helpful staff. Always nice to hear a friendly voice on the telephone – down to earth attitude – brilliant!
Mr and Mrs Reading sold in Pembroke
The valuer explained everything fully, and as this is the first time I have sold a property, I found everything went very smoothly
Happy Carmarthen Vendor
Tim and Lynda have been superb - nothing but brilliant!
Thanks to all the team at Haverfordwest and Milford Haven for all their hard work in the sale of my property and the purchase of our new property. It was a very difficult and complicated time for all and it has all finally come together thanks to a great team and we would like to thank Graham in particular for holding the whole thing together for us. Cheers everyone. Highly recommended.
Scissor Shack - Google Review
First class estate agency!
Mr & Mrs Goddard - Purchased In Milford Haven
Can't praise Lynda enough very positive, professional, polite. It was her attitude that made me choose to sell with West Wales
Mr Dudley - Sold In St Davids
Our experience with all staff in Tenby Office was from the start positive, professional, prompt and courteous and we highly recommend West Wales Properties to all. Thank you.
Mr Jones - Sold In Kilgetty
I received an offer within 2 days! However, when they pulled out a buyer was found in 1 day.
Mrs Bennett - Sold In Ferryside
We were very happy with the way you handled the sale from start to finish. We would definitely recommend your firm to anyone
Sold In Kilgetty
A big thank you to West Wales for being there from beginning to end on the sale of our property & our purchase. Excellent communication from all staff involved.
Mr & Mrs Llewellyn - Sold In Milford Haven
We dealt with all the people in the Pembroke Office at one time or another and they were all, without exception, extremely friendly, competent and professional. We were very happy.
Purchased In Pembroke
WEST WALES PROPERTIES
westwalesproperties.co.uk is the leading independent estate agent in the area, with 10 high profile computer linked offices.
West Wales Properties is not just about buying and selling houses, we offer a full range of services including Commercial Sales, Letting, Property Management, Financial Services, Survey and Conveyancing. West Wales Properties is known for setting the standards in service. We were the first company to have fully computerised linked offices.
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